Skills & Competencies for Grocery Stocker

JOB SUMMARY for Grocery Stocker

Responsible for adequately stocking grocery store shelves.

JOB RESPONSIBILITIES for Grocery Stocker

May also be responsible for new product displays. Prices new items and ensures that price changes are carried out appropriately. Assists customers in finding requested grocery items or with questions regarding pricing. Handles all grocery products in a safe, sanitary manner. Maintains cleanliness and neatness.

Grocery Stocker SALARY RANGE

BASE 50%
$30,496
TOTAL 50%
$30,561
Job Level
A01
Job Code
SM15000375
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Grocery Stocker Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Grocery Stocker skill and competencie below to view definitions.

9 hard skills or competencies (industry competencies) for Grocery Stocker

1 Industry Competency – FDA Food Code Compliance
Proficiency Level -1
Skill definition-Maintaining adherence to FDA guidelines and regulations to reduce the likelihood of foodborne diseases and promote public health.
Level 1 Behaviors
(General Familiarity)
Describes the significance of following industry codes and the repercussions if ignored.
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Level 2 Behaviors
(Light Experience)
Identifies risks to food safety and selects necessary preventive actions.
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Level 3 Behaviors
(Moderate Experience)
Communicates the importance of accurately labeling nutrition facts, ingredient lists, and allergy declarations to staff.
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Level 4 Behaviors
(Extensive Experience)
Directs staff training updates to ensure the inclusion of new food code provisions and guidelines.
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Level 5 Behaviors
(Mastery)
Fosters working relationships with FDA agencies, industry stakeholders, and public health organizations.
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2 Industry Competency – Food Handling and Storage
Proficiency Level -1
Skill definition-Properly handling, storing, and maintaining food products in a safe and hygienic manner to prevent contamination, spoilage, and foodborne illnesses.
Level 1 Behaviors
(General Familiarity)
Explains the four categories of food safety hazards: biological, chemical, physical, and allergens.
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Level 2 Behaviors
(Light Experience)
Maintains separation between raw and cooked foods, preventing unnecessary direct contact with ready-to-eat food.
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Level 3 Behaviors
(Moderate Experience)
Prepares internal audit reports that address the specific scope requirements of food safety storage.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the existing product specifications for prepared and sold food items.
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Level 5 Behaviors
(Mastery)
Shares expertise regarding food safety control methods, traceability requirements, and recall procedures.
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3 Grocery Stocker - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Grocery Stocker
Proficiency Level - 4
5 Competency for - Grocery Stocker
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Grocery Stocker

1 Job Family Competencies – Promotion
Proficiency Level -1
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Lists the basic techniques used in executing promotion in the marketing sector.
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Level 2 Behaviors
(Light Experience)
Shows potential customers how a product or service works.
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Level 3 Behaviors
(Moderate Experience)
Implements promotional activities in accordance with the set budget.
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Level 4 Behaviors
(Extensive Experience)
Manages various promotional initiatives such as direct marketing and sales promotion.
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Level 5 Behaviors
(Mastery)
Establishes a metric system to evaluate the effectiveness of major promotional efforts.
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2 Job Family Competencies – Inventory Control
Proficiency Level -1
Skill definition-Managing and controlling the availability and sufficiency of supplies to balance supply, meet demands, and ensure a functional supply chain.
Level 1 Behaviors
(General Familiarity)
Documents the best practices to control and manage inventory stock levels.
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Level 2 Behaviors
(Light Experience)
Tracks inbound and outbound orders to prevent overstocking and out-of-stock inventory.
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Level 3 Behaviors
(Moderate Experience)
Performs inventory audits to ensure alignment of inventory records with physical inventory counts.
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Level 4 Behaviors
(Extensive Experience)
Leverages standard formulas to forecast and control inventory levels.
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Level 5 Behaviors
(Mastery)
Leads and monitors inventory control processes to reduce inventory errors and improve demand forecasting.
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3 Grocery Stocker - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Grocery Stocker
Proficiency Level - 4
5 Competency for - Grocery Stocker
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Grocery Stocker

1 Core Competencies – Scheduling
Proficiency Level -1
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Lists ways to improve scheduling skills, including setting deadlines, using a planner and delegating tasks.
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Level 2 Behaviors
(Light Experience)
Reports the changes in scheduled appointments for management to review.
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Level 3 Behaviors
(Moderate Experience)
Uses organizational workforce models to determine schedules that meet operational commitments.
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Level 4 Behaviors
(Extensive Experience)
Organizes calendars for department personnel to set meetings, conferences, teleconferences, and travel.
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Level 5 Behaviors
(Mastery)
Designs an organizational timetable to keep track of all scheduled activities of employees.
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2 Core Competencies – Products And Services
Proficiency Level -1
Skill definition-Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
Level 1 Behaviors
(General Familiarity)
Discusses the primary markets for the P/S.
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Level 2 Behaviors
(Light Experience)
Summarizes the features, specifications, or functions of any given P/S.
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Level 3 Behaviors
(Moderate Experience)
Explores target customers to sell and deliver products and services.
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Level 4 Behaviors
(Extensive Experience)
Instructs others to explain the key factors that differentiate the products from those of the competitors.
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Level 5 Behaviors
(Mastery)
Initiates an evaluation of the past, evolution, and future plans of the product or service line.
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3 Grocery Stocker - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Grocery Stocker
Proficiency Level - 4
5 Competency for - Grocery Stocker
Proficiency Level - 5

Summary of Grocery Stocker skills and competencies

There are 9 hard skills for Grocery Stocker, FDA Food Code Compliance, Food Handling and Storage, Cross Merchandising, etc.
2 general skills for Grocery Stocker, Promotion, Inventory Control.
7 soft skills for Grocery Stocker, Scheduling, Products And Services, Standard Operating Procedures (SOP), etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Grocery Stocker, he or she needs to be proficient in Scheduling, be proficient in Products And Services, and be proficient in Standard Operating Procedures (SOP).

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