9 hard skills or competencies (industry competencies) for Grocery Stocker
Skill definition-Maintaining adherence to FDA guidelines and regulations to reduce the likelihood of foodborne diseases and promote public health.
Level 1 Behaviors
(General Familiarity)
Describes the significance of following industry codes and the repercussions if ignored.
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Level 2 Behaviors
(Light Experience)
Identifies risks to food safety and selects necessary preventive actions.
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Level 3 Behaviors
(Moderate Experience)
Communicates the importance of accurately labeling nutrition facts, ingredient lists, and allergy declarations to staff.
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Level 4 Behaviors
(Extensive Experience)
Directs staff training updates to ensure the inclusion of new food code provisions and guidelines.
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Level 5 Behaviors
(Mastery)
Fosters working relationships with FDA agencies, industry stakeholders, and public health organizations.
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Skill definition-Properly handling, storing, and maintaining food products in a safe and hygienic manner to prevent contamination, spoilage, and foodborne illnesses.
Level 1 Behaviors
(General Familiarity)
Explains the four categories of food safety hazards: biological, chemical, physical, and allergens.
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Level 2 Behaviors
(Light Experience)
Maintains separation between raw and cooked foods, preventing unnecessary direct contact with ready-to-eat food.
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Level 3 Behaviors
(Moderate Experience)
Prepares internal audit reports that address the specific scope requirements of food safety storage.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the existing product specifications for prepared and sold food items.
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Level 5 Behaviors
(Mastery)
Shares expertise regarding food safety control methods, traceability requirements, and recall procedures.
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2 general skills or competencies (Job family competencies) for Grocery Stocker
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Lists the basic techniques used in executing promotion in the marketing sector.
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Level 2 Behaviors
(Light Experience)
Shows potential customers how a product or service works.
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Level 3 Behaviors
(Moderate Experience)
Implements promotional activities in accordance with the set budget.
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Level 4 Behaviors
(Extensive Experience)
Manages various promotional initiatives such as direct marketing and sales promotion.
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Level 5 Behaviors
(Mastery)
Establishes a metric system to evaluate the effectiveness of major promotional efforts.
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Skill definition-Managing and controlling the availability and sufficiency of supplies to balance supply, meet demands, and ensure a functional supply chain.
Level 1 Behaviors
(General Familiarity)
Documents the best practices to control and manage inventory stock levels.
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Level 2 Behaviors
(Light Experience)
Tracks inbound and outbound orders to prevent overstocking and out-of-stock inventory.
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Level 3 Behaviors
(Moderate Experience)
Performs inventory audits to ensure alignment of inventory records with physical inventory counts.
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Level 4 Behaviors
(Extensive Experience)
Leverages standard formulas to forecast and control inventory levels.
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Level 5 Behaviors
(Mastery)
Leads and monitors inventory control processes to reduce inventory errors and improve demand forecasting.
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7 soft skills or competencies (core competencies) for Grocery Stocker
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Lists ways to improve scheduling skills, including setting deadlines, using a planner and delegating tasks.
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Level 2 Behaviors
(Light Experience)
Reports the changes in scheduled appointments for management to review.
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Level 3 Behaviors
(Moderate Experience)
Uses organizational workforce models to determine schedules that meet operational commitments.
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Level 4 Behaviors
(Extensive Experience)
Organizes calendars for department personnel to set meetings, conferences, teleconferences, and travel.
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Level 5 Behaviors
(Mastery)
Designs an organizational timetable to keep track of all scheduled activities of employees.
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Skill definition-Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
Level 1 Behaviors
(General Familiarity)
Discusses the primary markets for the P/S.
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Level 2 Behaviors
(Light Experience)
Summarizes the features, specifications, or functions of any given P/S.
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Level 3 Behaviors
(Moderate Experience)
Explores target customers to sell and deliver products and services.
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Level 4 Behaviors
(Extensive Experience)
Instructs others to explain the key factors that differentiate the products from those of the competitors.
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Level 5 Behaviors
(Mastery)
Initiates an evaluation of the past, evolution, and future plans of the product or service line.
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Summary of Grocery Stocker skills and competencies
There are 9 hard skills for Grocery Stocker, FDA Food Code Compliance, Food Handling and Storage, Cross Merchandising, etc.
2 general skills for Grocery Stocker, Promotion, Inventory Control.
7 soft skills for Grocery Stocker, Scheduling, Products And Services, Standard Operating Procedures (SOP), etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Grocery Stocker, he or she needs to be proficient in Scheduling, be proficient in Products And Services, and be proficient in Standard Operating Procedures (SOP).